Privacy Policy

Last Updated: November 11, 2025 | Effective Date: January 1, 2025

1. Introduction & Commitment

Welcome to YourThumbnailAI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered thumbnail generation platform and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Account Information: When you create an account, we collect:

  • Full name and email address
  • Password (encrypted and never stored in plain text)
  • Profile photo (if provided)
  • Authentication tokens and session data

Payment Information: For purchases and subscriptions:

  • Billing name and address
  • Transaction details and order history
  • Payment method information (processed securely by Razorpay and Cashfree - we never store complete card details)

Usage Data: We automatically collect:

  • Generated thumbnails and images
  • Prompts and input text you provide
  • Reference images you upload
  • Credits purchased and used
  • Feature preferences and settings
  • Device information (IP address, browser type, operating system)
  • Usage patterns and analytics data

Communications: When you contact us:

  • Support messages and inquiries
  • Feedback and survey responses
  • Email correspondence

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI thumbnail generation Service
  • Account Management: To create and manage your account, authenticate users, and maintain security
  • Payment Processing: To process transactions, manage subscriptions, and maintain billing records
  • AI Model Training: To improve our AI models and algorithms (using anonymized and aggregated data)
  • Personalization: To customize your experience and remember your preferences
  • Communications: To send transactional emails (receipts, account notifications, password resets)
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Analytics: To understand usage patterns and improve Service performance
  • Security: To detect and prevent fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing & Disclosure

We never sell your personal data. We only share information with trusted third parties as described below:

Service Providers:

  • Supabase: For authentication, database, and cloud storage
  • Razorpay & Cashfree: For payment processing and subscription management
  • Google (Gemini AI): For AI model inference and image generation
  • Cloud Infrastructure Providers: For hosting and Content Delivery Networks (CDN)

Legal Requirements: We may disclose information if required by:

  • Court orders or legal processes
  • Law enforcement agencies
  • Protection of our legal rights
  • Prevention of fraud or security threats

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Secure authentication using Supabase Auth with JWT tokens
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection
  • Secure payment processing through PCI-DSS compliant providers
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your account is active and for 90 days after account deletion
  • Generated Content: Stored until you delete it or close your account
  • Payment Records: Retained for 7 years to comply with tax and accounting regulations
  • Usage Analytics: Aggregated data may be retained indefinitely for improvement purposes
  • Legal Obligations: Some data may be retained longer if required by law

7. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Export your generated content and account data
  • Opt-Out: Unsubscribe from marketing communications (if any)
  • Restrict Processing: Limit how we use your information
  • Withdraw Consent: Revoke consent for data processing activities

To exercise any of these rights, please contact us at privacy@yourthumbnail.com. We will respond within 30 days.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and core functionality
  • Performance Cookies: Help us understand how you use the Service
  • Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are between 13-17, you may only use the Service with parental or guardian consent.

If we discover that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:

  • Posting a prominent notice on our website
  • Sending an email to your registered email address
  • Displaying an in-app notification

Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

YourThumbnailAI - Data Protection Team

Email: privacy@yourthumbnail.com

Support: support@yourthumbnail.com

Address: YourThumbnailAI, Bengaluru, Karnataka, India